six6s Privacy Policy
Your personal information matters greatly to us. This policy clearly describes how six6s collects information, why it does so, and how it keeps that information secure.
Introduction to the Policy
This privacy policy ("Policy") is issued on behalf of the six6s platform ("Platform", "we", "us") and applies to all members ("you", "user") who use our website and services. By opening an account on the six6s platform or by starting to use our services, you are considered to have agreed to this policy.
We believe you should have full control over your personal information, so we encourage you to read this policy in full. To learn about the overall terms of six6s services, please read our Terms and Conditions, which contains detailed guidance on using the service.
What Information We Collect
1.1 Registration and Identity Information
When you open an account with six6s, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Bank or mobile banking account details (for transactions — such as bKash, Nagad, Rocket, Upay or a bank account)
Without providing this information, it is not possible to open an account or complete deposits or withdrawals.
1.2 Usage and Activity Information
While you use the platform, we automatically collect the following information:
- Login time, session duration, and device type
- IP address and browser type
- Game play history, bet amounts, and results
- Deposit and withdrawal transaction history
- Records of communication with customer support
1.3 Cookies and Similar Technologies
We use cookies, pixel tags, and similar tracking technologies. These serve two main purposes — first, to ensure the platform functions correctly (such as remembering your login state), and second, to improve your experience. You can disable cookies through your browser settings, though this may limit some services.
Purpose of Using Your Information
six6s uses your personal information only for the specific purposes listed below. If your consent is required before using your information for any purpose, we will ask for it separately.
2.1 Account Management
We use identity information to create, verify, and secure your account. This includes age verification — participation on six6s is for those aged 21 or above — and ensuring account security.
2.2 Processing Financial Transactions
We use financial information to complete deposits and withdrawals and to verify the accuracy of transactions. This information is also needed to enforce the minimum deposit of ৳200 and minimum withdrawal of ৳800.
2.3 Providing Customer Support
We use your contact information to resolve your issues through our 24/7 live chat and email service, and to send you important account-related information.
2.4 Technical Improvement and Security
Usage and activity information is analysed to resolve technical issues on the platform, detect fraud, and maintain system security.
2.5 Ensuring Responsible Gaming
We monitor playing patterns to identify risky behaviour and provide support where needed. In line with our Responsible Gaming Policy, we place the highest importance on user well-being.
2.6 Communication and Promotional Information
With your consent, we inform you about bonus offers, promotions, and platform updates. You can opt out of these communications at any time.
Sharing and Disclosure of Information
six6s never sells your personal information to third parties. However, in certain situations, limited information may be shared with trusted parties.
3.1 Payment Processors
To process your transactions, we share the necessary financial information with payment processors such as bKash, Nagad, Rocket, and Upay. These processors follow strict security standards and use the information solely for processing transactions.
3.2 Technology and Service Providers
To operate the platform, we work with trusted technology partners — such as server hosting providers, game studios (Pragmatic Play, Evolution, PG Soft, etc.) and analytics tools. These partners are given only the information they need to provide their own services.
3.3 Legal Obligations
We may disclose information where required by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, only as much information as is legally required is disclosed.
3.4 Fraud Prevention
To protect the security of the platform and prevent fraud or money laundering, limited information may be shared with security partners. Such disclosure is always made in the collective interest of users.
Data Security Measures
six6s uses industry-standard security technology to protect your information. The key features of our security infrastructure are described below.
SSL Encryption
All data transmitted on our platform is encrypted using SSL (Secure Socket Layer) technology. This means third parties cannot read your information while it is being transferred.
Access Controls
Only authorised staff can access your information, and a record of every access is kept. Staff are bound by confidentiality agreements.
Regular Security Audits
We conduct regular system audits and vulnerability assessments to identify and address security risks quickly.
4.1 Steps Taken in the Event of a Data Breach
If a data breach occurs and there is a possibility that your personal information has been affected, we will notify you in a timely manner in accordance with applicable law and take the necessary protective steps.
Data Retention Period
5.1 Information for Active Accounts
We retain all your information for as long as your account remains active. This information is necessary for providing services, managing your account, and meeting legal obligations.
5.2 After Account Closure
Even after an account is closed, records of financial transactions, identity verification documents, and communication history are retained for a defined period. This retention is primarily due to legal, security, and technical requirements.
5.3 Requesting Deletion of Information
You can request the deletion of information that is not required to be kept beyond legal obligations. To request deletion of your information, please contact our customer support team.
Your Rights
As a user of the six6s platform, you hold the following rights over your personal information.
6.1 Right to Access Your Information
You can submit a request to find out what information we hold about you. We will provide a copy of the data stored.
6.2 Right to Correct Your Information
If any of your information is incorrect or out of date, you can request a correction or update. Keeping information accurate is important for both you and us.
6.3 Right to Object to Processing
You can object to the processing of your information for specific purposes — particularly for marketing and promotional communications. However, if you object to processing that is essential for operating the service, that service may become limited.
6.4 Right to Data Portability
You can request a copy of the information held about you in a structured, commonly usable format.
6.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our customer support team via live chat or email. We provide support in both Bengali and English, 24 hours a day, 7 days a week. We will respond within a reasonable time after receiving your request.
Protection of Minors
7.1 Age Verification
six6s strictly follows a 21+ policy. No one under the age of 21 may use our platform. We verify age at registration and again later if needed.
7.2 If a Minor's Information Is Found
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be suspended.
Changes to the Policy
8.1 Updates and Notifications
six6s may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email or mobile number, or inform you clearly on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
8.2 Previous Versions
To view previous versions of this policy, please contact customer support. We keep a record of all changes made to the policy.
Contact and Complaints
9.1 Privacy-Related Contact
If you have any questions, comments, or complaints about this privacy policy, please contact our customer support team:
- Live Chat: Available 24/7 in Bengali and English
- Email: [email protected]
We generally respond to enquiries within 24 to 48 working hours.
9.2 Complaints Process
If you have concerns about how your information is being used, please discuss them with us directly first. We take every complaint seriously and work to resolve it quickly. To learn more about six6s, visit our About Us page.